Refund policy

At Swanky Rags Boutique, we want you to be completely satisfied with your purchase. We understand that sometimes things don't work out, so we've established a straightforward return policy to ensure your shopping experience is pleasant.

1. **Eligibility for Return:**
   - Items purchased at full price may be returned for store credit within **30 days** of the purchase date.
   - All sale items are considered **final sale** and cannot be returned or exchanged.
2. **Condition of Items:**
   - To be eligible for a return, items must be:
     - Unworn, unwashed, and in their original condition.
     - With all original tags and packaging intact.
3. **How to Initiate a Return:**
   - Please send an email to SwankyRagsBoutique@gmail.com with your order number and details about the item(s) you'd like to return.
   - Our customer service team will respond promptly with further instructions.
4. **Return Shipping:**
   - Customers are responsible for return shipping costs unless the item is faulty or the wrong item was sent.
   - We recommend using a trackable shipping method to ensure that your return reaches us.
5. **Processing Returns:**
   - Once we receive your returned item, we will inspect it and notify you regarding the status of your store credit.
   - Approved returns will be processed for store credit within **5-7 business days** of receipt.
6. **Exchanges:**
   - We do not offer direct exchanges. If you would like a different item, please return the unwanted item for store credit and place a new order.
7. **Final Sale Items:**
   - All items marked as "Final Sale" cannot be returned or exchanged. These purchases are non-refundable.
If you have any questions regarding our return policy or need assistance with your return, please do not hesitate to reach out to our customer service team at [your contact information].
Thank you for shopping with [Your Boutique Name]! We appreciate your support and hope you love your purchase!